careers

At Lumina Datamatics, we are keen that you make a solid foundation for your future by gaining critical experience on cutting-edge technology projects. It’s another effort in our endeavor to be an employer of choice.

We believe that we can bring the best out of you by providing an environment that breeds talent and encourages high-quality performance. We created such a workplace culture keeping in mind the top quality projects we handle for our prestigious clients, some of whom figure prominently in the Fortune 500 list.

FEATURED JOBS

Trainer - eCommerce, Mumbai

Job Description:

  • Manage new hires and refresher trainings
  • Collaborate with project managers to identify project’s training needs
  • Plan and implement effective training curriculum for our ecommerce vertical
  • Prepare training modules/materials
  • Develop monitoring/assesment systems to measure training effectiveness
  • Ideal candidate will be the one with excellent communication and interpersonal skills, Minimum 5 years experience in Process training, good knowledge of MS PowerPoint and Excel, exposure in eCommerce industry will be added advantage

Qualifications:

  • Any graduation
  • Certifications in Training will be added advantage

Apply Online

Data Analyst (MS Excel), Mumbai

Job Description:

  • Good hands on knowledge of working in MS Excel reporting and analysis
  • Analyse the seller data
  • Create and manintain various dashboards and reporting metrices
  • Bring in lot of process improvement in delivery settings

Qualifications:

  • Any Technical Graduate

Apply Online

Freelance Editorial Project Manager (Higher Education), USA, Remote

Job Description:Lumina Datamatics is seeking a talented and experienced project manager to oversee content creation projects within various disciplines. The project manager (PM) will manage the creation and/or revision of content (i.e. assessments, Instructor Manuals, Solutions Manuals, PowerPoints, Test Banks, etc.). PM responsibilities for a typical product include:

  • Working within Lumina Datamatics and publisher systems to traffic/monitor work and schedules.
  • Creating and managing the entire development schedule, ensuring that all components stay on track to meet final due dates.
  • Following predefined project management methodology for planning, tracking, and measuring project metrics
  • Working with and managing subject matter expert(s) assigned to author and review content. Most correspondence can done by email, but occasional phone calls will be needed.
  • Creating contracts for all subject matter experts assigned to a given project and reviewing and approving invoices.
  • Tracking all project specific costs to ensure client’s budget remains on track.
  • Reviewing all content (per provided checklists) as it is completed to ensure it adheres to publisher expectations.
  • Reviewing all content for overall quality; working with writer, editors, etc. to make revisions as needed.
  • Working with the publisher contact—sending weekly status reports, attending status meetings, and/or being available for phone calls should questions/issues arise.
  • Ensuring the overall timeliness and quality of all deliverables.

Qualifications:

  • 5 or more years of project management and/or content development experience within higher education publishing. (Preference will be given to candidates with experience in both development/content editing and project management tasks.)
  • Comfortable working in a fast-paced, deadline-driven environment
  • Ability to learn new digital systems quickly
  • Excellent multi-tasking skills
  • High attention to detail and organization
  • Enthusiastic and self-motivated
  • Strong written and verbal communication skills
  • Available during normal business hours

Interested parties should email resume and cover letter to FreelancePM.application@luminad.com, with “Editorial Project Manager (Higher Education)” in the subject line.

Please note that this position must be based in the United States.

Apply Online

Freelance Production Project Manager (Higher Education), USA, Remote

Job Description:Lumina Datamatics is looking for talented and experienced freelance project managers to take on full-service projects of varying types and in different disciplines. The project manager (PM) will handle the complete production process from manuscript turnover through final deliverables (whether that’s releasing files to a printer, for online courseware delivery or other digital product, or multiple deliverables). We are interested in developing lasting relationships with freelance PMs willing to handle anywhere from one project at a time to a full-time workload. This is a fully remote position with relatively flexible hours (though at least some availability between 9:00am–5:00pm EST will be needed). Rates vary depending on project complexity. PM responsibilities for a typical project include:

  • Working within Lumina Datamatics systems, publisher systems, and Smartsheet to traffic/monitor work and schedules.
  • Creating and managing the entire production schedule, ensuring that all components stay on track to meet final due dates.
  • Overseeing and ensuring all required workflow and processes are being followed and adhered to and troubleshoot and provide support to resolve any issues, blockers.
  • Working with and managing author(s) and/or developmental editor(s). Most correspondence can be done by email, but occasional phone calls will be needed.
  • Overseeing copyediting, proofreading, and indexing.
  • Managing the design process.
  • Overseeing the art program—determining any art needs and ensuring that art is produced according to schedule (including accessibility checks).
  • Coordinating with Permission Specialist on the photo program, ensuring hi-res photo files and credit/source lines are delivered according to schedule.
  • Managing the offshore production team for typecoding, page layout, and corrections processes and including the offshore content development team for alternative text evaluation, authoring and corrections.
  • Coordinating with a paired offshore PM who will support several tasks throughout the production process.
  • Working with publisher contacts—sending weekly status reports, attending status meetings, and/or being available for phone calls should questions/issues arise.
  • Ensuring the overall timeliness of all deliverables.
  • Quality assurance checks at all deliverable stages.

Qualifications:

  • Some working knowledge of or experience in higher education production processes and workflows (preferably on the vendor side).
  • Comfortable working in a fast-paced, deadline-driven environment.
  • Ability to learn digital systems quickly and operate within them comfortably
  • Excellent multi-tasking and prioritizing skills
  • High attention to detail and organization
  • Enthusiastic and self-motivated
  • Strong written and verbal communication skills

Interested parties should email resume and cover letter to FreelancePM.application@luminad.com, “Production Project Manager (Higher Education)” in the subject line.

Please note that this position must be based in the United States.

Apply Online

Business Development Manager, USA, Remote

Key Responsibilities:

  • Hunt new business opportunities and develop a plan to close the leads
  • Work closely with the internal marketing team to generate and develop new areas of business
  • Develop the sales strategy and track progress from genreating new leads till closing the leads
  • Develop relationship with new clients

Qualifications:

  • 5+ years of B2B sales experience in Retail/BPO
  • Experience in reaching out to key stakeholders, up to C-level (via existing networks, LinkedIn, email and more)
  • Excellent prospecting, presentation and facilitation skills
  • Enthusiastic, self-motivated sales professional
  • Strong written and verbal communication skills
  • Based in USA, preferably in New Jersey, East Coast
  • Should be a Green card holder/ US Citizen
  • Bachelor’s Degree

Apply Online

Manager/Sr.Manager - Presales, Mumbai

Key Responsibilities:

  •  Analysis of Potential Markets/opportunities. Crafting and presenting Pitches for Solutions, that can be used by the Sales Team.
  • Provide Domain/Product/Activity Knowledge Support.
  • Participate In Strategy Meetings, Support new business growth.
  • Excellent Communication Skills, Ability to work under pressure and deliver under tight deadlines.
  • Past experience in Ecommerce Ops with a reputed retail organization or a reputed BPO/KPO and Worked on projects with international e-commerce engagement.

Qualified candidates will be:

  • Any Graduate

Apply Online

Executive/Sr.Executive - Product Feedback Review, Mumbai

Key Responsibilities:

  • Selected candidates will be performing the role of Associate for client’s Customer Analytics department. This includes reviewing the feedbacks pertaining to product content and make corrections accordingly.
  • Learn usage of client tools to rectify content quality shortcomings thus providing resolution for complex issues in timely manner
  • Understand the complete eco system and apply the SOP accordingly and bounce back if there are any discrepancy in following the SOP.
  • Flexible to work in Rotational as well as US shifts.
  • Advanced MS Office (Excel) is a must

Qualified candidates will be:

  • Any Graduate

Apply Online

Senior Executive/Group Leader - Techno-commercial Support, Mumbai

Key Responsibilities:

  • Addressing technical issues related to (and not limited to)

o API related Issues/concerns of Sellers

o Technical issues pertaining to seller onboarding procedure

o Technical issues pertaining to Item Setup

o Technical Issues pertaining to Item Upload Feeds, Item Update Feeds, Test Item Orders etc.

  • Act as a primary solution provider sellers that are looking forward to be on-boarded in shortest possible.
  • Continuously strive to provide a world-class experience to sellers/partners.
  • Comfortable to work in night shifts (8.30 PM to 5.30 AM IST)

Qualified candidates will be:

  • Any Graduate

Apply Online

Executive/Sr Executive - Voice, Mumbai

Key Responsibilities:

  • Perform the role of Seller/Partner Support Associate, this includes addressing queries/concerns of Sellers over Calls (80%) and Email (20%).
  • Work with multiple technology applications and features to resolve Seller/Partner issues.
  • Liase with other departments such as Customer Service, Site Merchandising, Category Management, Technical Support (L1 & L2), Investigations and Payments teams as required to resolve Seller’s issues and questions.
  • Comfortable to work in night shifts (8.30 PM to 5.30 AM IST)

Qualified candidates will be:

  • Any Graduate

Apply Online

Content Writer, Mumbai

Key Responsibilities:

  • Prior experience in writing on technical products, and doing a thorough QA of content produced by other writers.
  • Excellent, impeccable command over English.
  • Good experience in product research on internet.

Qualified candidates will be:

  • Any Graduate

Apply Online

Team Leader - ecommerce, Mumbai

Key Responsibilities:

  • Past experience in Cataloging (Item Setup) or similar tasks with a reputed BPO/KPO.
  • Attention to Detail, Ability to work under pressure and deliver under tight deadlines, Good analytical skills, Team Player, Flexible, Should be able to work independently and take ownership of his/her activities.
  • Worked on projects with international ecommerce clients.
  • Good communication skills.

Qualifications:

  • Any Graduate

Apply Online

Trainee/Executive - ecommerce, Mumbai

Key Responsibilities:

  • Manage entire Item setup process (end to end process of catalog management).
  • Create content, other required data as images, description, etc. and publish them live on client’s website.
  • Strong knowledge of attribute, eye for detailing and research driven is essential.
  • Proficiency in MS Office (Excel)

Qualifications:

  • Graduate (in any stream)

Apply Online

Full Stack Developer, Mumbai

Key Responsibilities:

  • Excellent understanding of WordPress, PHP, WooCommerce.
  • MySQL / Postgress SQL, HTML/CSS for Cross-platform and cross-browser and Responsive, Javascript.
  • Experience with AWS, SQL databases, Laravel, and high-volume websites is also a huge plus.
  • Ability to write efficient and maintainable code.
  • Comfortable to work in night shifts.

Qualifications:

  • Any Graduate

Apply Online

Account Manager, Mumbai

Job Description:

  • Communicating with clients to ensure that all of their needs are understood and addressed.
  • Building strong client relationships to maintain old business and acquire new business/customers through networking.
  • Collecting and analyzing data concerning clients changing needs.
  • Collaborating with various internal departments to ensure that they fulfill all customer requests.
  • Strong customer service and interpersonal skills for dealing with different types of customers and clients.

Qualifications:

  • Graduate/Post Graduate

Apply Online

Production Manager, Puducherry

Key Responsibilities:

Mandatory:

  • Experience in handling multiple teams
  • Well versed with MIS/WMS online and offline
  • Team player
  • Good listener, process driven approach
  • Focus on improving productivity by Kaizen (small improvements)
  • Well versed with ISO/ISMS processes
  • Exposure to external process audits
  • Excellent Man-management.
  • Excellent communication skill

Preferred:

  • Experience in Books division
  • Worked for STEM/HSS books
  • Worked in full-service work environment
  • Should have working experience with CUP/WK etc.

Qualifications:

    • Any Graduate

    Experience:

      • 10+ years

      Apply Online

      Sr. Manager/ DGM, Puducherry

      Key Responsibilities:

      Mandatory:

      • Experience in handling large teams (150+)
      • Well versed with MIS/WMS online and offline
      • Excellent Team player, and able to mould the team to perform up to potential
      • Good listener, process driven approach and bend of automation
      • Focus on improving productivity by BPR
      • Well versed with ISO/ISMS processes
      • Excellent in people management.
      • Excellent communication skill

      Preferred:

      • Should have working experience with CUP/WK etc.

      Qualifications:

        • Any Graduate

        Experience:

          • 15+ years

          Apply Online

          Copy Editing Reviewer, Puducherry

          Key Responsibilities:

          Mandatory:

          • Ability to inspect and remove the mistakes, inconsistencies or expression that could confuse readers or embarrass the author
          • Should concentrate on the details of language, spelling and punctuation;
          • Should be able to achieve consistency of style and layout; references, illustrations tables, headings, sequences, links, and preliminary matter and end matter.
          • Review the FM, validate TE queries and random chapter review as per Language Editing check points

          Preferred:

          • Experience in Books division
          • Worked for STEM/HSS books
          • Worked in full-service work environment
          • Should have working experience with CUP/WK etc.

          Qualifications:

            • Any Graduate

            Experience:

              • 6+ years

              Apply Online

              Editorial Proof Reading(EPR), Puducherry

              Key Responsibilities:

              Mandatory:

              • Should do Quality check of the typeset CE files and mark all typos, inconsistencies, and misalignments
              • Check hyphenation, sequence of numbered headings, figures, tables, notes, footnotes, equations, etc
              • Read captions of figures and tables and alert the PE if any do not appear to match the artwork
              • Check placement of tables and figures in relation to their first text mention
              • Read running heads against chapter openers.

              Preferred:

              • Experience in Books division
              • Worked for STEM/HSS books
              • Worked in full-service work environment
              • Should have working experience with CUP/WK etc.

              Qualifications:

                • Any Graduate

                Experience:

                  • 4 to 6 years

                  Apply Online

                  Copy Editor, Puducherry

                  Key Responsibilities:

                  Mandatory:

                  • Ability to concentrate on the details of language, spelling and punctuation;
                  • Achieving consistency of style and layout;
                  • Checking references, illustrations tables, headings, sequences, links, and preliminary matter and end matter

                  Preferred:

                  • Experience in Books division
                  • Worked for STEM/HSS books
                  • Worked in full-service work environment
                  • Should have working experience with CUP/WK etc.

                  Qualifications:

                    • Any Graduate

                    Experience:

                      • 2 to 5 years

                      Apply Online

                      Project Manager, Puducherry

                      Key Responsibilities:

                      Mandatory:

                      • Experience in handling Full Service Project Management
                      • Communication Skills _ Verbal & Written.
                      • Production Management skills.
                      • Can attend customer calls
                      • MIS, Invoice, Freelance management

                      Preferred:

                      • Experience in Books division
                      • Worked for STEM/HSS books
                      • Full Service Project Management, adhering to Project Schedule and Quality
                      • Process implementation and Team Communication
                      • PSR reports & Delivery index reports
                      • Should have working experience with CUP/WK etc.

                      Qualifications:

                        • Any Graduate

                        Experience:

                          • 2 to 5 years

                          Apply Online

                          Team Leader, Puducherry

                          Key Responsibilities:

                          Mandatory:

                          • Experience in Team handling with in-depth knowledge in typesetting
                          • Ability to handle team and projects
                          • Team coordination, tracking, meeting schedule and delivery with quality
                          • Experience in workflow management system
                          • In-Depth knowledge in CUP specifications/requirements
                          • Man-management, Planning, Allocation and Tracking
                          • Exposure to on-line tracking systems/ workflow management
                          • Good communication skill

                          Preferred:

                          • Experience in Books division
                          • Worked for STEM/HSS books
                          • Worked in full-service work environment
                          • Should have working experience with CUP/WK etc.

                          Qualifications:

                            • Any Graduate

                            Experience:

                              • 5+ years

                              Apply Online

                              If you are interested in joining our high pace and fast-growing team, please send your resume to jobs@luminad.com specifying your particular interest and desired location. We will review your resume to find the most attractive career path within our global organization.

                              To apply please fill the form below.

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                                  For job-related queries, please send your resume to jobs@luminad.com

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