careers

At Lumina Datamatics, we are keen that you make a solid foundation for your future by gaining critical experience on cutting-edge technology projects. It’s another effort in our endeavor to be an employer of choice.

We believe that we can bring the best out of you by providing an environment that breeds talent and encourages high-quality performance. We created such a workplace culture keeping in mind the top quality projects we handle for our prestigious clients, some of whom figure prominently in the Fortune 500 list.

FEATURED JOBS

Content Writer, Mumbai

Position/ Job Title: Content Writer, Mumbai

Key Responsibilities:

  • Incumbent  will be responsible for writing on eCommerce products
  • Responsible to audit and edit content produced by other writers in the team
  • Regularly produce content as per client style -guide on product categories managed

Qualifications:

  • Any Graduate

Interested candidate can share their resume at prashant.chavan@luminad.com

Apply Online

Customer Support Executive, Mumbai

Position/ Job Title: Customer Support Executive (L1) – 24/7 shift

Key Responsibilities:

  • Act as a primary solution provider to Client w.r.t order processing, item setup issues, troubleshooting, and monitoring of item feed via email.
  • Work proactively towards adhering to TAT and providing superior customer service.
  • Proven Customer service experience preferred, and knowledge of JIRA, Confluence and Sales Force an added advantage.

Qualifications:

  • Any Graduate

Should be willing to work in Night shift

Apply Online

Python Developer, Mumbai

Position/ Job Title: Python Developer – Rotational Night Shifts

Key Responsibilities:

  • Monitor 8-10 scrapers/instances, Meet daily processing SLAs, troubleshoot and resolve basic issues (eg: missing product, site blocked, etc…)
  • Candidate should have Python, Scrappy, Unix scripting

Qualifications:

  • Graduate/PGs in IT or Computer science
  • 1 to 5 years of experience in python development with scrappy and ecommerce
  • Should be willing to work in Night shift

Interested candidates can share their resume at pooja.dubey@luminad.com

Apply Online

Digital Marketing, Mumbai

Position/ Job Title: Digital Marketing, Mumbai

Key Responsibilities:

  • Plans and executes all web, SEO/SEM, database marketing , email, social media, and display advertising campaigns.
  • Work with various content formats such as blogs, videos, audio podcasts, able to implement and analyze performance metrics.

Qualifications:

  • Graduate/PGs in Digital Marketing
  • Excellent in communication skills
  • 2 to 5 years of experience in digital marketing

Interested candidates can share their resume at pooja.barnwal@luminad.com

Apply Online

Software Tester, Mumbai

Position/ Job Title: Software Tester, Mumbai

Key Responsibilities:

  • Manual Testing
  • Automation Testing: Functional test case, test suite, regression testing
  • Automation Testing: Multi user data using csv file, Schedulers
  • Test case writing
  • Test case execution
  • Use Case specification document preparation
  • User Manual document preparation
  • Content Testing and co-ordination

Qualifications:

  • Graduate/PGs in IT or Computer science
  • Excellent in communication skills
  • 5 to 10 years of experience in S/W Testing and ecommerce

Interested candidates can share their resume at prashant.chavan@luminad.com

Apply Online

Japanese Language Associate, eCommerce, PAN India

Position/ Job Title: Japanese Language Associate, eCommerce, PAN India

Key Responsibilities:

  • Manage entire Item setup process (end to end process of catalogue management) for Japan Marketplace
  • Product research and comparison

Qualifications:

  • JLPT N4 and above/Japanese language graduate

Interested candidates can share their resume at alisha.sayyed@luminad.com

Apply Online

DIGITAL PRODUCER, USA, Remote

Position/ Job Title:  Digital Producer, Remote

Job Location: Norwell, MA

We are looking for a full-time Junior Digital Producer to assist with the development of digital content for our higher-ed partners, and to coordinate and manage the efforts of our Digital Production Team personnel in the USA and overseas.

You’ll be responsible for overseeing the efforts of multiple stakeholders working on interdependent projects, so a proven ability to manage teams and provide leadership is key. This role requires the ability to master new systems, platforms, and software without any formal training, so digital fluency and curiosity is of great importance. The ideal applicant is comfortable with creative problem-solving, and is looking for broad exposure to various higher education eLearning technologies, instructional design methodologies, and development processes.

This is a full-time position, with benefits, and opportunity for growth within the company. Applicants must be based in the USA and comfortable with working East Coast hours. The position requires significant daily written and verbal communication and collaboration over workplace communication platforms. Compensation will be commensurate with experience.

Responsibilities will include:

  • Meeting with clients, and reviewing client-provided documentation, in order to develop a firm understanding of the client’s needs, and to create a detailed project plan, including workflow, schedule, and training materials.
  • Running team training sessions to ensure the team understands the project specifications prior to project launch.
  • Reviewing the work of your Digital Production Team to ensure it adheres to all style guidelines. This may include such areas as: LMS Authoring, Art Development, Media Formatting, Metadata Creation
  • Providing basic editorial and technical oversight (i.e., proofreading of content in both manuscript and interactive formats, reviewing basic HTML and CSS)
  • Delivering superior proactive project management by creating status reports, overseeing file trafficking, and running status calls, while consistently providing high-quality communication and customer service.

Qualifications

  • No particular degree or accreditation is explicitly required, but applicants MUST be able to provide demonstrable evidence of technological fluency, a background in project management, and an understanding of the educational publishing industry. Special consideration will be given to candidates with an editorial background.
  • Applicants must have a strong grasp of the Microsoft Office suite, familiarity with industry-standard content creation software (i.e. Adobe Photoshop, Adobe Audition, Adobe Illustrator, Final Cut Pro, Balsamiq), and a basic ability to work with HTML and CSS. Special consideration will be given to candidates with previous experience working within a Learning Management System a (i.e. EDX, Moodle, Blackboard, Canvas, Learnosity).
  • Applicants must have experience with creating training materials, and conducting team trainings. Special consideration will be given to candidates who can provide samples of previously created training documentation.
  • Applicants must be highly organized and detail oriented; comfortable working in a fast-paced, deadline-driven environment; efficient with multi-tasking; able to maintain discipline while working on a remote team.

 Working Conditions: Typical office setting

 Seniority Level: Individual Contributor

 Location:

  • East Coast-based, remote, or availability to work from Norwell, MA location
  • Availability for video / phone conference 9am to 5pm Eastern

Industry: Editorial / Publishing / Education

Employment Type: Full-time

Job Functions: Digital Production and Content Development, Education

Travel Requirements: Availability to travel for client meetings (US Based) required (10%)

Application Instructions:

Please submit resume, cover letter, and compensation details to us.jobs@luminad.com

Apply Online

Project Manager, USA, Remote

Project Manager

 Job Description:

As Project Manager you will be responsible for managing and overseeing the quality, processes and success of full-service production or other content or production related projects for academic publishing clients. You will work directly with clients to understand their needs and to identify and manage the resources needed to achieve deliverables and exceed expectations. You will excel at setting projects up for success, finding creative solutions to problems, and working with a wide network of Subject Matter Experts and editorial services professionals.

This position is full-time, with benefits, reporting directly to the Director, Operations and Full Service. It can be located either in our Norwell, MA, office or remote from your home office (however, this position must be US-based and is capable of working East Coast hours).

Compensation commensurate with experience.

Responsibilities & Duties:

  • Manage a portfolio of full-service production or content development projects by understanding technical and schedule requirements and managing highly qualified team members to achieve deliverables and ensuring superior client satisfaction.
  • Establish and maintain excellent relationships with clients through expert communication, proactive problem solving, and collaborative leadership. Serve as primary point-of-contact for publisher in concert with other senior staff members.
  • Oversee and ensure all required workflow and processes are followed and adhered to and troubleshoot and provide support to resolve any issues or blockers.
  • Attend client-facing launch meetings and regular status meetings.
  • Manage the design and art processes, which can involve soliciting instructions from the publisher and coordinating with internal design and art teams.
  • Prepare/create all necessary project materials; triage, review and/or prepare all supplied materials required for production or other functional department.
  • Coordinate with Permission Specialist on the photo program, ensuring hi-res photo files and credit/source lines are delivered according to schedule.
  • Manage the offshore production team for print page layout or digital design layout, and corrections processes and including the offshore content development team for alternative text evaluation, authoring and corrections.
  • Work with publisher contacts—sending weekly status reports, traffic/monitor work and schedules and/or being available for phone calls should questions/issues arise.
  • Budget creation and management, invoicing, and monthly reporting based on active projects.
  • Quality assurance checks at all deliverable stages.

Qualified candidates will be:

  • 5 or more years of project management experience within higher education publishing. (Preference will be given to candidates with experience in managing content development and full-service production processes, plus project management tasks.)
  • Comfortable working in a fast-paced, deadline-driven environment
  • Adept at standard business applications (MS Office, Adobe, messaging applications) and able to learn new digital systems quickly
  • Excellent multi-tasking and prioritizing skills
  • High attention to detail and organization
  • Enthusiastic and self-motivated
  • Strong written and verbal communication skills
  • Confident working with a remote team that spans continents and time zones
  • Excellent critical thinking skills

Working Conditions:

  • Typical office setting

 Seniority Level:

  • Individual Contributor

Location:

  • East Coast-based, remote, or availability to work from Norwell, MA location
  • Availability for video / phone conference 8 am to 5 pm Eastern

Industry:

  • Editorial
  • Publishing
  • Education

Employment Type:

  • Full-time

Job Functions:

  • Content Management, Education

Travel Requirements:

Availability to travel for client meetings (US Based) required (10%)

 Application Instructions:

Please submit resume, cover letter, and compensation details to us.jobs@luminad.com

Apply Online

Director, Business Development & Strategy, USA, Remote

Job Description

Director, Business Development & Strategy is responsible for generating new business through consistent outreach, follow up, and networking while working closely with the Lumina Datamatics marketing and operations teams. A dynamic, client-focused collaborator, you will promote and drive new sales of Lumina Datamatics services, software, and platforms, including leading discussions on technology optimization, new features (as requested by the market), and functionality (UX/UI). You will be incentivized by new logo growth within our current markets, expansion within existing accounts, and driving Lumina Datamatics to new market segments. This position will require a modest amount of travel, consisting of conferences/trade shows, new and existing client visits, and miscellaneous requirements across the US and internationally, as needed.

The ideal candidate for this position should have 3-5+ years sales experience within the educational publishing sector, but not limited to; traditional publishers, learning companies, universities, or a vendor serving these entities.

This position is full-time, with benefits, reporting directly to the EVP, Business Development and Account Management. It can be located either in our Norwell, MA, office or remote from your home office (preferred candidates are US-East Coast based).

Compensation commensurate with experience; includes base salary and performance-based incentive plan.

Responsibilities and Duties

  • Cultivates overall client relationships and owns critical customer decisions.
  • Confidently makes decisions when needed on customer correspondence/communications, pricing, new RFP’s/project quotes, and helps mediate customer escalations as necessary.
  • Collaborates successfully with both operations and solutioning stakeholders to innovate new automation processes and streamline workflows for new and existing customers.
  • Technologically savvy, fully understanding the data behind the technologies that will differentiate Lumina Datamatics from the competition.
  • Partners closely with marketing counterparts to drive new campaigns and find creative ways to expose our current/new services and platforms to the market.
  • Creates, monitors, and updates revenue budgets.
  • Works with operations partners to monitor and track customer/project margins and help find solutions for underperforming accounts.
  • Organized and efficient, keeping detailed notes and records of all important customer activity, as well as tracking progress on new customer acquisition.

Qualified Candidates will be:

  • An industry leader with 3-5 + years’ experience in content development in publishing or another education-related field. Understanding of the Higher Education landscape is required.
  • A self-starter. You are driven and motivated to succeed, and don’t require significant oversight and daily management in order to do so. You are passionate about what you do and work hard to drive results and close business, while delivering exceptional service to your clients.
  • A connector. You know how to manage relationships for the long-term and have a built-in network of people who trust you. You thrive on building new relationships and matching the right solution for a content need.
  • A problem solver with good instincts. You’re a results-oriented multi-tasker who runs to – not from – a challenge. You’re able to work on multiple projects simultaneously and think independently. You are adaptable and able to think on your feet, adjusting quickly when necessary.
  • Tech-focused. You have knowledge of the latest technology and content trends and strive to continually expand that knowledge. You are comfortable with various technologies (e.g., MS Office, Slack or other chat applications, project management software) and are willing to learn new systems as needed.
  • A global thinker. You are comfortable working with a remote team that spans multiple continents and time zones and available for video & phone conferences 8 am – 5 pm EST.

Application Instructions:

Please submit resume, cover letter, and compensation details to us.jobs@luminad.com

Apply Online

Senior Manager / DGM, Chennai

Position/ Job Title: Senior Manager / DGM 

Job Location: Chennai 

Qualification: Any Degree 

Skills:  Excellent Verbal & Written English Communication, Managing Production Teams, Content Development Authoring  

Experience: 15+Years  

Compensation: Market competitive aligned to qualifications & experience 

Mandatory requirements: 

  • 15+ years of experience in managing production teams and operations of which 3+ years’ experience must be working on content development in US Education Publishing space.
  • Strong written and verbal English language skill is required.
  • Experience in transition management and new team setup will be desirous. 

Functional Responsibilities: 

  • The candidate will be responsible for managing various stages of content development including transition of work from onshore location. 
  • The candidate will be responsible for hiring, managing, and developing high performing teams including creating vendor/freelance pool of subject matter experts. 
  • The candidate should be able to identify individual strengths of team members and actively fosters career advancement. 
  • Works with the leadership team to determine strategy to achieve overall site goals.
  • The candidate should be able to work in a fast-paced environment and should be  self-motivated team player and must be able to work independently. 

Apply Online

      Editorial Assistant, Puducherry

      Job Description:

      • Excellent communication Skills_Verbal & Written
      • Candidates should be Ph.D awarded and must hold Award Certificate

      Preferred:

      • Passion to work in Editorial Services

      Qualifications:

      • Fresher / Experienced
      • Ph.D from any discipline

      Apply Online

      Freelance Editorial Project Manager (Higher Education), USA, Remote

      Job Description:Lumina Datamatics is seeking a talented and experienced project manager to oversee content creation projects within various disciplines. The project manager (PM) will manage the creation and/or revision of content (i.e. assessments, Instructor Manuals, Solutions Manuals, PowerPoints, Test Banks, etc.). PM responsibilities for a typical product include:

      • Working within Lumina Datamatics and publisher systems to traffic/monitor work and schedules.
      • Creating and managing the entire development schedule, ensuring that all components stay on track to meet final due dates.
      • Following predefined project management methodology for planning, tracking, and measuring project metrics
      • Working with and managing subject matter expert(s) assigned to author and review content. Most correspondence can done by email, but occasional phone calls will be needed.
      • Creating contracts for all subject matter experts assigned to a given project and reviewing and approving invoices.
      • Tracking all project specific costs to ensure client’s budget remains on track.
      • Reviewing all content (per provided checklists) as it is completed to ensure it adheres to publisher expectations.
      • Reviewing all content for overall quality; working with writer, editors, etc. to make revisions as needed.
      • Working with the publisher contact—sending weekly status reports, attending status meetings, and/or being available for phone calls should questions/issues arise.
      • Ensuring the overall timeliness and quality of all deliverables.

      Qualifications:

      • 5 or more years of project management and/or content development experience within higher education publishing. (Preference will be given to candidates with experience in both development/content editing and project management tasks.)
      • Comfortable working in a fast-paced, deadline-driven environment
      • Ability to learn new digital systems quickly
      • Excellent multi-tasking skills
      • High attention to detail and organization
      • Enthusiastic and self-motivated
      • Strong written and verbal communication skills
      • Available during normal business hours

      Interested parties should email resume and cover letter to FreelancePM.application@luminad.com, with “Editorial Project Manager (Higher Education)” in the subject line.

      Please note that this position must be based in the United States.

      Apply Online

      Freelance Production Project Manager (Higher Education), USA, Remote

      Job Description:Lumina Datamatics is looking for talented and experienced freelance project managers to take on full-service projects of varying types and in different disciplines. The project manager (PM) will handle the complete production process from manuscript turnover through final deliverables (whether that’s releasing files to a printer, for online courseware delivery or other digital product, or multiple deliverables). We are interested in developing lasting relationships with freelance PMs willing to handle anywhere from one project at a time to a full-time workload. This is a fully remote position with relatively flexible hours (though at least some availability between 9:00am–5:00pm EST will be needed). Rates vary depending on project complexity. PM responsibilities for a typical project include:

      • Working within Lumina Datamatics systems, publisher systems, and Smartsheet to traffic/monitor work and schedules.
      • Creating and managing the entire production schedule, ensuring that all components stay on track to meet final due dates.
      • Overseeing and ensuring all required workflow and processes are being followed and adhered to and troubleshoot and provide support to resolve any issues, blockers.
      • Working with and managing author(s) and/or developmental editor(s). Most correspondence can be done by email, but occasional phone calls will be needed.
      • Overseeing copyediting, proofreading, and indexing.
      • Managing the design process.
      • Overseeing the art program—determining any art needs and ensuring that art is produced according to schedule (including accessibility checks).
      • Coordinating with Permission Specialist on the photo program, ensuring hi-res photo files and credit/source lines are delivered according to schedule.
      • Managing the offshore production team for typecoding, page layout, and corrections processes and including the offshore content development team for alternative text evaluation, authoring and corrections.
      • Coordinating with a paired offshore PM who will support several tasks throughout the production process.
      • Working with publisher contacts—sending weekly status reports, attending status meetings, and/or being available for phone calls should questions/issues arise.
      • Ensuring the overall timeliness of all deliverables.
      • Quality assurance checks at all deliverable stages.

      Qualifications:

      • Some working knowledge of or experience in higher education production processes and workflows (preferably on the vendor side).
      • Comfortable working in a fast-paced, deadline-driven environment.
      • Ability to learn digital systems quickly and operate within them comfortably
      • Excellent multi-tasking and prioritizing skills
      • High attention to detail and organization
      • Enthusiastic and self-motivated
      • Strong written and verbal communication skills

      Interested parties should email resume and cover letter to FreelancePM.application@luminad.com, “Production Project Manager (Higher Education)” in the subject line.

      Please note that this position must be based in the United States.

      Apply Online

      Business Development Manager, USA, Remote

      Key Responsibilities:

      • Hunt new business opportunities and develop a plan to close the leads
      • Work closely with the internal marketing team to generate and develop new areas of business
      • Develop the sales strategy and track progress from genreating new leads till closing the leads
      • Develop relationship with new clients

      Qualifications:

      • 5+ years of B2B sales experience in Retail/BPO
      • Experience in reaching out to key stakeholders, up to C-level (via existing networks, LinkedIn, email and more)
      • Excellent prospecting, presentation and facilitation skills
      • Enthusiastic, self-motivated sales professional
      • Strong written and verbal communication skills
      • Based in USA, preferably in New Jersey, East Coast
      • Should be a Green card holder/ US Citizen
      • Bachelor’s Degree

      Apply Online

      Manager/Sr.Manager - Presales, Mumbai

      Key Responsibilities:

      •  Analysis of Potential Markets/opportunities. Crafting and presenting Pitches for Solutions, that can be used by the Sales Team.
      • Provide Domain/Product/Activity Knowledge Support.
      • Participate In Strategy Meetings, Support new business growth.
      • Excellent Communication Skills, Ability to work under pressure and deliver under tight deadlines.
      • Past experience in Ecommerce Ops with a reputed retail organization or a reputed BPO/KPO and Worked on projects with international e-commerce engagement.

      Qualified candidates will be:

      • Any Graduate

       Apply Online

      Account Manager, Mumbai

      Job Description:

      • Communicating with clients to ensure that all of their needs are understood and addressed.
      • Building strong client relationships to maintain old business and acquire new business/customers through networking.
      • Collecting and analyzing data concerning clients changing needs.
      • Collaborating with various internal departments to ensure that they fulfill all customer requests.
      • Strong customer service and interpersonal skills for dealing with different types of customers and clients.

      Qualifications:

      • Graduate/Post Graduate

      Apply Online

      Copy Editing Reviewer, Puducherry

      Key Responsibilities:

      Mandatory:

      • Ability to inspect and remove the mistakes, inconsistencies or expression that could confuse readers or embarrass the author
      • Should concentrate on the details of language, spelling and punctuation;
      • Should be able to achieve consistency of style and layout; references, illustrations tables, headings, sequences, links, and preliminary matter and end matter.
      • Review the FM, validate TE queries and random chapter review as per Language Editing check points

      Preferred:

      • Experience in Books division
      • Worked for STEM/HSS books
      • Worked in full-service work environment
      • Should have working experience with CUP/WK etc.

      Qualifications:

        • Any Graduate

        Experience:

          • 6+ years

          Apply Online

          Editorial Proof Reading(EPR), Puducherry

          Key Responsibilities:

          Mandatory:

          • Should do Quality check of the typeset CE files and mark all typos, inconsistencies, and misalignments
          • Check hyphenation, sequence of numbered headings, figures, tables, notes, footnotes, equations, etc
          • Read captions of figures and tables and alert the PE if any do not appear to match the artwork
          • Check placement of tables and figures in relation to their first text mention
          • Read running heads against chapter openers.

          Preferred:

          • Experience in Books division
          • Worked for STEM/HSS books
          • Worked in full-service work environment
          • Should have working experience with CUP/WK etc.

          Qualifications:

            • Any Graduate

            Experience:

              • 4 to 6 years

              Apply Online

              Copy Editor, Puducherry

              Key Responsibilities:

              Mandatory:

              • Ability to concentrate on the details of language, spelling and punctuation;
              • Achieving consistency of style and layout;
              • Checking references, illustrations tables, headings, sequences, links, and preliminary matter and end matter

              Preferred:

              • Experience in Books division
              • Worked for STEM/HSS books
              • Worked in full-service work environment
              • Should have working experience with CUP/WK etc.

              Qualifications:

                • Any Graduate

                Experience:

                  • 2 to 5 years

                  Apply Online

                  Project Manager, Puducherry

                  Key Responsibilities:

                  Mandatory:

                  • Experience in handling Full Service Project Management
                  • Communication Skills _ Verbal & Written.
                  • Production Management skills.
                  • Can attend customer calls
                  • MIS, Invoice, Freelance management

                  Preferred:

                  • Experience in Books division
                  • Worked for STEM/HSS books
                  • Full Service Project Management, adhering to Project Schedule and Quality
                  • Process implementation and Team Communication
                  • PSR reports & Delivery index reports
                  • Should have working experience with CUP/WK etc.

                  Qualifications:

                    • Any Graduate

                    Experience:

                      • 2 to 5 years

                      Apply Online

                      Team Leader, Puducherry

                      Key Responsibilities:

                      Mandatory:

                      • Experience in Team handling with in-depth knowledge in typesetting
                      • Ability to handle team and projects
                      • Team coordination, tracking, meeting schedule and delivery with quality
                      • Experience in workflow management system
                      • In-Depth knowledge in CUP specifications/requirements
                      • Man-management, Planning, Allocation and Tracking
                      • Exposure to on-line tracking systems/ workflow management
                      • Good communication skill

                      Preferred:

                      • Experience in Books division
                      • Worked for STEM/HSS books
                      • Worked in full-service work environment
                      • Should have working experience with CUP/WK etc.

                      Qualifications:

                        • Any Graduate

                        Experience:

                          • 5+ years

                          Apply Online

                          If you are interested in joining our high pace and fast-growing team, please send your resume to jobs@luminad.com specifying your particular interest and desired location. We will review your resume to find the most attractive career path within our global organization.

                          To apply please fill the form below.

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                              For job-related queries, please send your resume to jobs@luminad.com

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