careers
At Lumina Datamatics, we are keen that you make a solid foundation for your future by gaining critical experience on cutting-edge technology projects. It’s another effort in our endeavor to be an employer of choice.
We believe that we can bring the best out of you by providing an environment that breeds talent and encourages high-quality performance. We created such a workplace culture keeping in mind the top quality projects we handle for our prestigious clients, some of whom figure prominently in the Fortune 500 list.
FEATURED JOBS
Seller Support Role, Mumbai
Key Requirements:
-
Excellent verbal and written communication skills.
- Web research skills
- Ability to work under pressure and deliver under tight deadlines.
- Good analytical skills
- Flexible to work in Rotational as well as US Shifts
- Sound awareness of online retail
Preferred:
-
Intermediate Excel Skills – Conditional formulas, Pivot table
- Familiarity e-retail and Marketplace eco system
Qualifications:
-
The candidate would handle tickets and cases related (but not limited) to Pricing issues, seller suspensions, late shipment issues, etc.
- Chat (via chat screen, email, CRM) with client to find resolution for complex issue or to escalate an issue
- Should be willing to work in Indian & US shifts and Indian holidays (as and when requested by client/Team management)Experience in implanting Row Level Security (RLS)
- Works with multiple technology applications and featured tools to resolve Seller/Partner issues.
- Work in excel. Maintain trackers and prepare EOD report.
- Knowledge of JIRA, Confluence and Salesforce an added advantage.
WFM Manager/Sr. Manager, Mumbai
Position/ Job Title: WFM Manager/Sr. Manager
Key Responsibilities:
-
Should have worked in senior leadership roles in Workforce Management for at least 5 years with a total experience of Workforce Management for at least 10+ years.
- Lead and manage a team of 3-5 Workforce Managers and 50+ Workforce Management resources: responsible for the overall direction and performance of the teams
- Should be able to communicate with senior level connects at prospect and clients and help to win new deals and grow existing business as an SME
- Play a critical role in building management depth by providing guidance and mentorship to all levels of leadership within the organizational unit
- Manage workflow, handle escalations, proactively engage resources to address issues and effectively delegate workload across the leadership team
Qualifications:
-
Graduate degree in a relevant field required. A Master s Degree in Management is preferred.
- Advanced knowledge of Excel, strong presentation skills, and the ability to motivate and inspire large groups of people are a must
- Willingness to work from office
- 24*7 Shift (Rotational Week off’s)
Forecasting Analyst, Mumbai
Position/ Job Title: Forecasting Analyst
Key Responsibilities:
-
Min 3+ years of experience in Forecasting & Resource Planning
- Strong analytical skills with an inclination towards numbers
- Generate forecast based on current trend and historical seasonality
- Run the numbers through several statistical models to forecast future volume
- Track and collect abnormal numbers by day level, as well as outliers
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Willing to work from office and US shifts
Qualifications:
-
Graduation / Post Graduation in Stats
- Good knowledge in Statistics
- Good knowledge in IEX
Real Time Analyst, Mumbai
Position/ Job Title: Real Time Analyst
Key Responsibilities:
-
2-5 Years of experience in Realtime Analyst or voice operations and Good communication skills
- Basic understanding of Telephony, good analytical skills
- Knowledge of IEX tool
- Strong knowledge of MS Office
Qualifications:
-
Any Graduate
- Willingness to work from office
- 24*7 Shift (Rotational Week off’s)
Sr. Java Developer, Mumbai
Position/ Job Title: Sr. Java Developer
Key Responsibilities:
-
Minimum 5-7 years of extensive experience in Object-oriented programming specifically on JAVA/J2EE/Spring Boot.
- Relevant work experience in following programming languages or technologies: Java/J2EE, Python, XML/XHTML, MySQL, MongoDB
- Knowledge on REST/SOAP API is a MUST.
- Knowledge on frontend technologies such as Angular, React etc. Angular will be preferred.
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Knowledge of current frameworks, SDKs, APIs, and libraries.
- Knowledge on Python will be a plus
- Ability to work with other developers and assist junior team members.
Qualifications:
-
Bachelor’s in CS / IT/ Engg.
B2B Sales- Business Development, Mumbai
Position/ Job Title: B2B Sales- Business Development
Key Responsibilities:
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Exposure to international sales and service sales background is a must.
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Should have experience in making Sales pitches to Mid-level / Director-level.
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Excellent in English Communication & Presentation.
- Aggressive, passionate, and self-driven to achieve sales targets.
- 5 to 10 years of experience in B2B Sales / Business Development
Qualifications:
-
Any Graduate
Ecommerce Executive/Sr Executive, Mumbai
Position/ Job Title: Ecommerce Executive/Sr Executive
Key Responsibilities:
- Manage entire Item setup process (end to end process of catalog management
- Create and review content and publish them live on client’s website
- Strong knowledge of attribution, eye for detailing and research driven attitude is essential
Qualifications:
- Any graduate
Account Manager, Mumbai
Position/ Job Title: Account Manager, Mumbai
Key Responsibilities:
- Serve as the lead point of contact and maintain healthy relationship with key customers and stakeholders
- Ensure timely and successful delivery as per client’s SLA
- Manage healthy Project Margins
- Resource and budget management
Candidates from eCommerce or Account Management/Client services background (Services Industry) preferred
Qualifications:
- MBA+B.E(preferred), Full time graduate (in any stream)
Interested candidate can share their resume at varsha.patankar@luminad.com
Editorial Assistant, Puducherry
Job Description:
- Excellent communication Skills_Verbal & Written
- Candidates should be Ph.D awarded and must hold Award Certificate
Preferred:
- Passion to work in Editorial Services
Qualifications:
- Fresher / Experienced
- Ph.D from any discipline
Freelance Editorial Project Manager (Higher Education), USA, Remote
Job Description:Lumina Datamatics is seeking a talented and experienced project manager to oversee content creation projects within various disciplines. The project manager (PM) will manage the creation and/or revision of content (i.e. assessments, Instructor Manuals, Solutions Manuals, PowerPoints, Test Banks, etc.). PM responsibilities for a typical product include:
- Working within Lumina Datamatics and publisher systems to traffic/monitor work and schedules.
- Creating and managing the entire development schedule, ensuring that all components stay on track to meet final due dates.
- Following predefined project management methodology for planning, tracking, and measuring project metrics
- Working with and managing subject matter expert(s) assigned to author and review content. Most correspondence can done by email, but occasional phone calls will be needed.
- Creating contracts for all subject matter experts assigned to a given project and reviewing and approving invoices.
- Tracking all project specific costs to ensure client’s budget remains on track.
- Reviewing all content (per provided checklists) as it is completed to ensure it adheres to publisher expectations.
- Reviewing all content for overall quality; working with writer, editors, etc. to make revisions as needed.
- Working with the publisher contact—sending weekly status reports, attending status meetings, and/or being available for phone calls should questions/issues arise.
- Ensuring the overall timeliness and quality of all deliverables.
Qualifications:
- 5 or more years of project management and/or content development experience within higher education publishing. (Preference will be given to candidates with experience in both development/content editing and project management tasks.)
- Comfortable working in a fast-paced, deadline-driven environment
- Ability to learn new digital systems quickly
- Excellent multi-tasking skills
- High attention to detail and organization
- Enthusiastic and self-motivated
- Strong written and verbal communication skills
- Available during normal business hours
Interested parties should email resume and cover letter to FreelancePM.application@luminad.com, with “Editorial Project Manager (Higher Education)” in the subject line.
Please note that this position must be based in the United States.
Freelance Production Project Manager (Higher Education), USA, Remote
Job Description:Lumina Datamatics is looking for talented and experienced freelance project managers to take on full-service projects of varying types and in different disciplines. The project manager (PM) will handle the complete production process from manuscript turnover through final deliverables (whether that’s releasing files to a printer, for online courseware delivery or other digital product, or multiple deliverables). We are interested in developing lasting relationships with freelance PMs willing to handle anywhere from one project at a time to a full-time workload. This is a fully remote position with relatively flexible hours (though at least some availability between 9:00am–5:00pm EST will be needed). Rates vary depending on project complexity. PM responsibilities for a typical project include:
- Working within Lumina Datamatics systems, publisher systems, and Smartsheet to traffic/monitor work and schedules.
- Creating and managing the entire production schedule, ensuring that all components stay on track to meet final due dates.
- Overseeing and ensuring all required workflow and processes are being followed and adhered to and troubleshoot and provide support to resolve any issues, blockers.
- Working with and managing author(s) and/or developmental editor(s). Most correspondence can be done by email, but occasional phone calls will be needed.
- Overseeing copyediting, proofreading, and indexing.
- Managing the design process.
- Overseeing the art program—determining any art needs and ensuring that art is produced according to schedule (including accessibility checks).
- Coordinating with Permission Specialist on the photo program, ensuring hi-res photo files and credit/source lines are delivered according to schedule.
- Managing the offshore production team for typecoding, page layout, and corrections processes and including the offshore content development team for alternative text evaluation, authoring and corrections.
- Coordinating with a paired offshore PM who will support several tasks throughout the production process.
- Working with publisher contacts—sending weekly status reports, attending status meetings, and/or being available for phone calls should questions/issues arise.
- Ensuring the overall timeliness of all deliverables.
- Quality assurance checks at all deliverable stages.
Qualifications:
- Some working knowledge of or experience in higher education production processes and workflows (preferably on the vendor side).
- Comfortable working in a fast-paced, deadline-driven environment.
- Ability to learn digital systems quickly and operate within them comfortably
- Excellent multi-tasking and prioritizing skills
- High attention to detail and organization
- Enthusiastic and self-motivated
- Strong written and verbal communication skills
Interested parties should email resume and cover letter to FreelancePM.application@luminad.com, “Production Project Manager (Higher Education)” in the subject line.
Please note that this position must be based in the United States.
Copy Editing Reviewer, Puducherry
Key Responsibilities:
Mandatory:
- Ability to inspect and remove the mistakes, inconsistencies or expression that could confuse readers or embarrass the author
- Should concentrate on the details of language, spelling and punctuation;
- Should be able to achieve consistency of style and layout; references, illustrations tables, headings, sequences, links, and preliminary matter and end matter.
- Review the FM, validate TE queries and random chapter review as per Language Editing check points
Preferred:
- Experience in Books division
- Worked for STEM/HSS books
- Worked in full-service work environment
- Should have working experience with CUP/WK etc.
Qualifications:
- Any Graduate
Experience:
- 6+ years
Copy Editor, Puducherry
Key Responsibilities:
Mandatory:
- Ability to concentrate on the details of language, spelling and punctuation;
- Achieving consistency of style and layout;
- Checking references, illustrations tables, headings, sequences, links, and preliminary matter and end matter
Preferred:
- Experience in Books division
- Worked for STEM/HSS books
- Worked in full-service work environment
- Should have working experience with CUP/WK etc.
Qualifications:
- Any Graduate
Experience:
- 2 to 5 years
Editorial Proof Reading(EPR), Puducherry
Key Responsibilities:
Mandatory:
- Should do Quality check of the typeset CE files and mark all typos, inconsistencies, and misalignments
- Check hyphenation, sequence of numbered headings, figures, tables, notes, footnotes, equations, etc
- Read captions of figures and tables and alert the PE if any do not appear to match the artwork
- Check placement of tables and figures in relation to their first text mention
- Read running heads against chapter openers.
Preferred:
- Experience in Books division
- Worked for STEM/HSS books
- Worked in full-service work environment
- Should have working experience with CUP/WK etc.
Qualifications:
- Any Graduate
Experience:
- 4 to 6 years
Project Manager, Puducherry
Key Responsibilities:
Mandatory:
- Experience in handling Full Service Project Management
- Communication Skills _ Verbal & Written.
- Production Management skills.
- Can attend customer calls
- MIS, Invoice, Freelance management
Preferred:
- Experience in Books division
- Worked for STEM/HSS books
- Full Service Project Management, adhering to Project Schedule and Quality
- Process implementation and Team Communication
- PSR reports & Delivery index reports
- Should have working experience with CUP/WK etc.
Qualifications:
- Any Graduate
Experience:
- 2 to 5 years
Team Leader, Puducherry
Key Responsibilities:
Mandatory:
- Experience in Team handling with in-depth knowledge in typesetting
- Ability to handle team and projects
- Team coordination, tracking, meeting schedule and delivery with quality
- Experience in workflow management system
- In-Depth knowledge in CUP specifications/requirements
- Man-management, Planning, Allocation and Tracking
- Exposure to on-line tracking systems/ workflow management
- Good communication skill
Preferred:
- Experience in Books division
- Worked for STEM/HSS books
- Worked in full-service work environment
- Should have working experience with CUP/WK etc.
Qualifications:
- Any Graduate
Experience:
- 5+ years
If you are interested in joining our high pace and fast-growing team, please send your resume to jobs@luminad.com specifying your particular interest and desired location. We will review your resume to find the most attractive career path within our global organization.
To apply please fill the form below.