With a large customer base at stake, marketplaces need a reliable partner with bespoke solutions that meet their business needs, so they can outsource specific processes to focus on their core competencies. Lumina Datamatics works with marketplaces globally to understand and provide solutions in the following specific areas.
Our Market Intelligence Services perform seller and competition audits that help marketplaces strategize for building new categories, improve assortment, or expand seller base.
Our Seller Acquisition Services help identify new and existing sellers that can be leveraged to improve category or market performance.
Get our 24 x 7 Customer Support Team to manage your seller and customer Level 1/Level 2 support, which usually forms over 80% of seller and customer queries.
Marketplaces face the challenge of moderating catalogs uploaded by sellers to ensure no pornography, banned items, or arms and ammunitions are added to a catalog. They also have to monitor the feedback posted by buyers. Lumina Datamatics provides Content Moderation Services to manage this critical process that helps marketplaces keep legal issues at bay.
Content defines user experience, and Lumina Datamatics’ Product Content Services help you create your catalog along with the images, product descriptions, and other key attributes that help customers make better buying decisions.
Item Setup improves the efficiency and scale of item setup without sacrificing quality. Lumina Datamatics audits vendor data for accuracy and completeness and to meet channel strategy standards. Find a partner in Lumina Datamatics for managing an end-to-end item setup process that includes product categorization, attribution, and enhanced product Information.
For every strategic or tactical ales, operations, or marketing strategy, you need a large amount of data. Lumina Datamatics Data Aggregation Services provides the data you need and also give you insight into its meaning.
For marketplaces, the success of new sellers lies in their onboarding and hand-holding experience to get their catalogs up and resolve all their queries in the first five months. Lumina Datamatics works with marketplaces as their Seller-Onboarding partner to ensure a secure start.
Lumina Datamatics offers its customized ADAT Platform to provide bespoke robotic process automation (RPA) tools to acquire data with low turnaround times.
Our Pro-Match Platform offer accurate product matching between multiple competitors across the same and similar products.
Sellers need Marketing Support to improve business and visibility in a marketplace. Lumina Datamatics offer trained teams to provide this support for multiple locations and marketplace platforms.
Give your technology teams the support they require in building Training Data for AI-ML Tools. Additionally, Lumina Datamatics also provides offshore technology resources during critical seasonal spikes.