Content Moderation Services

In today’s world of User Generated Content, monitored content is king.  Social media posts, comments, profile pictures, videos, or audio clips; are prone to abuse with objectionable content that turns off users, impacts online brand image and reputation and leads to loss in revenue. Lumina Datamatics’ experienced teams and processes constantly screen, monitor, and approve content in compliance with a company’s guidelines.

While the basic service is labeling the non-compliant UGC, as per guidelines, the requirement of the review process within a quick time frame makes it important for an effective automated moderation tool backed with manual moderation for low confidence instances. Lumina’s partnership with Besedo and a 2800+ strong work force makes it the ideal combination to manage large scale projects.

Our experienced team craft bespoke solutions for the type and content that the ecommerce company generates. Lumina Datamatics uses a combination of pre, post or reactive moderation techniques. Our services include:

 

  • Management / Executive Escalations
  • User Generated Content (UGC) Review / Content Moderation
  • Optimize Current Risk
  • Product Compliance Support
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