Content Moderation Services
In today’s world of User Generated Content (UGC), monitored content is king. Social media posts, comments, profile pictures, videos, or audio clips; are prone to abuse with objectionable content that turns off users, impacts online brand image and reputation, and leads to a loss in revenue. Lumina Datamatics’ experienced teams and processes constantly screen, monitor, and approve content in compliance with a company’s guidelines.
While the basic service identifies the non-compliant UGC, as per guidelines, the requirement of the review process within a short time frame makes it essential for an effective automated moderation tool backed with manual moderation for low confidence instances. Lumina’s partnership with Besedo and a 2800+ strong workforce makes it the ideal combination to manage large-scale projects.
Our experienced team crafts bespoke solutions for the type and content that the ecommerce company generates. Lumina Datamatics uses a combination of pre, post, or reactive moderation techniques. Our services include:
- Management / Executive Escalations
- UGC Review / Content Moderation
- Optimize Current Risk
- Product Compliance Support