Position/ Job Title:  Content Writer 

Key Responsibilities:

Qualifications:

• 3-6 years’ experience in voice and accent training
• Excellent communication skills
•  Any Graduate
• Excellent Communication skills. Prior experience of Content Writing for eRetailer/marketplaces will be added advantage.

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Position/ Job Title: Voice and Accent Trainer

Key Responsibilities:

Qualifications:

• 3-6 years experience in voice and accent training
• Excellent communication skills

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Position/ Job Title: Power Bi Developer

Key Responsibilities:

Qualifications:

• Excellent written and verbal communication.
• Graduation is a must
• 3+ years of experience in Power BI.
• Ready to work from office and in night shift.

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Position/ Job Title: Real Time Analyst

Key Responsibilities:

Qualifications:

• 2-3 Years of experience in Realtime Analyst or voice operations and Good communication skills
• Basic understanding of Telephony, good analytical skills, and knowledge of IEX tool
• Strong knowledge of MS Office

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Position/ Job Title: Ecommerce Executive/Sr Executive

Key Responsibilities:

Qualifications:

• Any graduate

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Position/ Job Title: System Analyst

Key Responsibilities:

• To assist in designing and enhancing applications; provide programming support, testing services, systems integration, identify problems and perform troubleshooting activities to automate and improve existing systems

• Assist in analyzing business data processing problems to improve computer systems.
• Analyze user requirements and problems to improve existing systems and review computer system capabilities and workflow.
• Support testing & work on deployment script/framework.
• Liaise with cross functional teams to assist with code reviews.
• Serve as a trusted adviser to our clients to help them overcome business and operational challenges leveraging technology
• Collaborate with the project manager to initiate measures to enhance quality of project deliverables.
• Partner with our clients and act as the single point of contact between Operations and Technology teams.

Qualifications:

• Bachelor’s degree or its equivalent in Computer Science or Engineering or Information Technology or Information Systems and relevant experience.

Desired Attributes/ Skills:

• Analytical ability: Ability to break down data and see how various elements fit with each other and the way they relate to other elements.
• Problem Solving: ability to elicit relevant & reliable info to locate & identify the real difficulty & solve problems.
• Excellent multi-tasking skills
• Attention to detail and strong organization skills
• Enthusiastic and self-motivated
• Good written and verbal communication skills

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Position/ Job Title: Japanese Language Associate

Key Responsibilities:

Qualifications:

• . JLPT N4 and above/Japanese Language Graduate

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Position/ Job Title: Real Time Analyst, Work Force Management, Chennai

Key Responsibilities:

• Manage the call volume, daily attendance and program break schedules
• Assist with creation if metrics and targets for services
• Work closely with the operations team to analyze and help improve their delivery processes
• Generate ideas for process and service improvement planning
• Produce daily, biweekly and monthly internal reports
• Use trends and reports to forecast requirements
• Assist with projects and other duties as requested or assigned

Qualifications:

• Excellent written and verbal communication
• Any UG/PG
• 2+ years of relevant experience as Real Time Analyst in a Call Centre
• Strong problem-solving skills
• Ability to interact with client
• Experienced in MS Office tools, especially Excel and PowerPoint
• Knowledge in Excel Macro would be an added advantage

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Position/ Job Title: Executive/Sr. Executive – Talent Acquisition

Key Responsibilities:

• Source potential candidates through online channels (e.g. job portal, social platforms and professional networking sites)
•  Assess candidate information, including resumes and contact details.
• Plan interview and selection procedures, including screening calls, assessments and in-person interviews
• Foster long-term relationships with past applicants and potential candidates

Qualifications:

• Proven work experience as a Talent Acquisition Specialist or similar role
• Well versed with job portals, professional networking sites and social media
• Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods
• Excellent verbal and written communication skills
• Post-graduation in Human Resources Management

Interested candidate can share their resume at prashant.chavan@luminad.com

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Position/ Job Title:  Operations Manager, eCommerce

Key Responsibilities:

• Client Deliverables and SLA Management
• Resource Management – Training, Mentoring and Up-skilling resources
• Process enhancement/efficiency increase/automation
• Exposure in eCommerce Industry or Retail Industry along with team handling experience in managing 30+ reports – Mandatory
• Should be flexible to work in 2nd shift
• Experience in managing International Clients

Qualifications:

• Graduate in Engineering + MBA (preferred)

Interested candidate can share their resume at prashant.chavan@luminad.com

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Position/ Job Title:  Java, Mumbai

Key Responsibilities:

Project Development using the following Technologies for our U.S. based Retail Giant Clients

Backend:
a)Power BI
b)Spring
c)Spring Boot
d)JWT

Frontend:
a)JSF/ Premifaces
b)Angular 11
c)JQuery
d)CSS

Database:
a)MYSQL
b)Mongo db
c)Cassandra

Excellent communications skills

Team management skills

Qualifications:

• B.Tech/Graduate/PGs in IT or Computer science
• Excellent communication skills
• 5 to 10 years of experience in core Java Development
• ecommerce experience is an added advantage

Interested candidate can share their resume at prashant.chavan@luminad.com

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Position/ Job Title: Account Manager, Mumbai

Key Responsibilities:

• Serve as the lead point of contact and maintain healthy relationship with key customers and stakeholders
• Ensure timely and successful delivery as per client’s SLA
• Manage healthy Project Margins
• Resource and budget management

Candidates from eCommerce or Account Management/Client services background (Services Industry) preferred

Qualifications:

• MBA+B.E(preferred), Full time graduate (in any stream)

Interested candidate can share their resume at varsha.patankar@luminad.com

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Position/ Job Title: Senior Manager / DGM 

Job Location: Chennai 

Qualification: Any Degree 

Skills:  Excellent Verbal & Written English Communication, Managing Production Teams, Content Development Authoring  

Experience: 15+Years  

Compensation: Market competitive aligned to qualifications & experience 

Mandatory requirements: 

• 15+ years of experience in managing production teams and operations of which 3+ years’ experience must be working on content development in US Education Publishing space.
• Strong written and verbal English language skill is required.
• Experience in transition management and new team setup will be desirous. 

Functional Responsibilities: 

• The candidate will be responsible for managing various stages of content development including transition of work from onshore location. 
• The candidate will be responsible for hiring, managing, and developing high performing teams including creating vendor/freelance pool of subject matter experts. 
• The candidate should be able to identify individual strengths of team members and actively fosters career advancement. 
• Works with the leadership team to determine strategy to achieve overall site goals.
• The candidate should be able to work in a fast-paced environment and should be  self-motivated team player and must be able to work independently. 

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Job Description:

• Excellent communication Skills_Verbal & Written
• Candidates should be Ph.D awarded and must hold Award Certificate

Preferred:

• Passion to work in Editorial Services

Qualifications:

• Fresher / Experienced
• Ph.D from any discipline

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Job Description:Lumina Datamatics is seeking a talented and experienced project manager to oversee content creation projects within various disciplines. The project manager (PM) will manage the creation and/or revision of content (i.e. assessments, Instructor Manuals, Solutions Manuals, PowerPoints, Test Banks, etc.). PM responsibilities for a typical product include:

• Working within Lumina Datamatics and publisher systems to traffic/monitor work and schedules.
• Creating and managing the entire development schedule, ensuring that all components stay on track to meet final due dates.
• Following predefined project management methodology for planning, tracking, and measuring project metrics
• Working with and managing subject matter expert(s) assigned to author and review content. Most correspondence can done by email, but occasional phone calls will be needed.
• Creating contracts for all subject matter experts assigned to a given project and reviewing and approving invoices.
• Tracking all project specific costs to ensure client’s budget remains on track.
• Reviewing all content (per provided checklists) as it is completed to ensure it adheres to publisher expectations.
• Reviewing all content for overall quality; working with writer, editors, etc. to make revisions as needed.
• Working with the publisher contact—sending weekly status reports, attending status meetings, and/or being available for phone calls should questions/issues arise.
• Ensuring the overall timeliness and quality of all deliverables.

Qualifications:

• 5 or more years of project management and/or content development experience within higher education publishing. (Preference will be given to candidates with experience in both development/content editing and project management tasks.)
• Comfortable working in a fast-paced, deadline-driven environment
• Ability to learn new digital systems quickly
• Excellent multi-tasking skills
• High attention to detail and organization
• Enthusiastic and self-motivated
• Strong written and verbal communication skills
• Available during normal business hours

Interested parties should email resume and cover letter to FreelancePM.application@luminad.com, with “Editorial Project Manager (Higher Education)” in the subject line.

Please note that this position must be based in the United States.

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Job Description:Lumina Datamatics is looking for talented and experienced freelance project managers to take on full-service projects of varying types and in different disciplines. The project manager (PM) will handle the complete production process from manuscript turnover through final deliverables (whether that’s releasing files to a printer, for online courseware delivery or other digital product, or multiple deliverables). We are interested in developing lasting relationships with freelance PMs willing to handle anywhere from one project at a time to a full-time workload. This is a fully remote position with relatively flexible hours (though at least some availability between 9:00am–5:00pm EST will be needed). Rates vary depending on project complexity. PM responsibilities for a typical project include:

• Working within Lumina Datamatics systems, publisher systems, and Smartsheet to traffic/monitor work and schedules.
• Creating and managing the entire production schedule, ensuring that all components stay on track to meet final due dates.
• Overseeing and ensuring all required workflow and processes are being followed and adhered to and troubleshoot and provide support to resolve any issues, blockers.
• Working with and managing author(s) and/or developmental editor(s). Most correspondence can be done by email, but occasional phone calls will be needed.
• Overseeing copyediting, proofreading, and indexing.
• Managing the design process.
• Overseeing the art program—determining any art needs and ensuring that art is produced according to schedule (including accessibility checks).
• Coordinating with Permission Specialist on the photo program, ensuring hi-res photo files and credit/source lines are delivered according to schedule.
• Managing the offshore production team for typecoding, page layout, and corrections processes and including the offshore content development team for alternative text evaluation, authoring and corrections.
• Coordinating with a paired offshore PM who will support several tasks throughout the production process.
• Working with publisher contacts—sending weekly status reports, attending status meetings, and/or being available for phone calls should questions/issues arise.
• Ensuring the overall timeliness of all deliverables.
• Quality assurance checks at all deliverable stages.

Qualifications:

• Some working knowledge of or experience in higher education production processes and workflows (preferably on the vendor side).
• Comfortable working in a fast-paced, deadline-driven environment.
• Ability to learn digital systems quickly and operate within them comfortably
• Excellent multi-tasking and prioritizing skills
• High attention to detail and organization
• Enthusiastic and self-motivated
• Strong written and verbal communication skills

Interested parties should email resume and cover letter to FreelancePM.application@luminad.com, “Production Project Manager (Higher Education)” in the subject line.

Please note that this position must be based in the United States.

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Key Responsibilities:

Mandatory:

• Ability to inspect and remove the mistakes, inconsistencies or expression that could confuse readers or embarrass the author
• Should concentrate on the details of language, spelling and punctuation;
• Should be able to achieve consistency of style and layout; references, illustrations tables, headings, sequences, links, and preliminary matter and end matter.
• Review the FM, validate TE queries and random chapter review as per Language Editing check points
  

Preferred:

• Experience in Books division
• Worked for STEM/HSS books
• Worked in full-service work environment
• Should have working experience with CUP/WK etc.
  

Qualifications:

• Any Graduate

Experience:

• 6+ years

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Key Responsibilities:

Mandatory:

• Ability to concentrate on the details of language, spelling and punctuation;
• Achieving consistency of style and layout;
• Checking references, illustrations tables, headings, sequences, links, and preliminary matter and end matter
  

Preferred:

• Experience in Books division
• Worked for STEM/HSS books
• Worked in full-service work environment
• Should have working experience with CUP/WK etc.
  

Qualifications:

• Any Graduate

Experience:

• 2 to 5 years

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Key Responsibilities:

Mandatory:

• Should do Quality check of the typeset CE files and mark all typos, inconsistencies, and misalignments
• Check hyphenation, sequence of numbered headings, figures, tables, notes, footnotes, equations, etc
• Read captions of figures and tables and alert the PE if any do not appear to match the artwork
• Check placement of tables and figures in relation to their first text mention
• Read running heads against chapter openers.
  

Preferred:

• Experience in Books division
• Worked for STEM/HSS books
• Worked in full-service work environment
• Should have working experience with CUP/WK etc.
  

Qualifications:

• Any Graduate

Experience:

• 4 to 6 years

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Key Responsibilities:

Mandatory:

• Experience in handling Full Service Project Management
• Communication Skills _ Verbal & Written.
• Production Management skills.
• Can attend customer calls
• MIS, Invoice, Freelance management
  

Preferred:

• Experience in Books division
• Worked for STEM/HSS books
• Full Service Project Management, adhering to Project Schedule and Quality
• Process implementation and Team Communication
• PSR reports & Delivery index reports
• Should have working experience with CUP/WK etc.
  

Qualifications:

• Any Graduate

Experience:

• 2 to 5 years

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Key Responsibilities:

Mandatory:

• Experience in Team handling with in-depth knowledge in typesetting
• Ability to handle team and projects
• Team coordination, tracking, meeting schedule and delivery with quality
• Experience in workflow management system
• In-Depth knowledge in CUP specifications/requirements
• Man-management, Planning, Allocation and Tracking
• Exposure to on-line tracking systems/ workflow management
• Good communication skill
  

Preferred:

• Experience in Books division
• Worked for STEM/HSS books
• Worked in full-service work environment
• Should have working experience with CUP/WK etc.
  

Qualifications:

• Any Graduate

Experience:

• 5+ years

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